I forgot to apply my promo code — what should I do?Updated 2 months ago
For any inquiries, feel free to contact our customer service team at [email protected] with the following details:
- Your order number
- The promo code you received
- The email address used to place the order
Our team will be happy to assist you as best we can!
Please note that it is unfortunately not possible to apply a discount or promotional code to an order that has already been placed. Additionally, promotional codes intended for regular customers (such as SMS codes, B2C newsletter offers, or SOJA CLUB rewards) are not valid for wholesale orders. Any such codes will be removed from the order by a member of our team, and the full amount will be invoiced to the customer.