Delivery
What are your shipping rates?
Free shipping is available on all orders of $2,000 CAD ($1,500 USD) or more. For orders that do not meet this minimum, a fixed fee of 10% of the order subtotal (before taxes and before any discounts) is applied to cover handling and shipping costs. A
Can I change my shipping address after my order has been processed?
If you need to change the shipping address on an order you've placed, please notify us as soon as possible. Since we aim for quick processing, most orders are shipped within 24-48 hours, and once shipped, no changes can be made.We recommend reviewing
Why won't the carrier leave my package at my door in extreme temperatures?
Please note that extreme temperatures (both hot and cold) can damage our products. Therefore, if you're not home at the time of delivery, our carrier reserves the right to postpone it or drop off your order at a service point near you. Additionally,
What are the customs duties and import fees for international orders?
All shipments are made on a Delivered Duty Paid (DDP) basis. SOJA&CO. will cover standard import duties and customs clearance fees applicable at the time of shipment. However, any additional charges arising upon or after delivery, including but not l