What are my benefits as a retailer?
Retailers receive a fixed 50% discount on most products. Some exceptions may apply at SOJA&CO.’s discretion.
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Orders
Track your purchases and manage your order history all in one place.
Is there a minimum order amount?
Yes, absolutely! The minimum order amount is $400 CAD* (before taxes and shipping fees, and after any discounts are applied). A minimum quantity per product may also apply — this will be specified directly on each product page. *An adjustment to the
What is the order processing time?
Our shipping team typically prepares orders within 1 to 7 business days, depending on product availability. For pre-order items, the entire order will be shipped in one delivery once all products are available. Once your order has been shipped, you’l
Can I pick up my order at your store?
Yes, absolutely! Just select the “Pick-Up” option at checkout. Pick-ups are available exclusively at our warehouse located at 611 Guimond Boulevard, Longueuil, J4G 1L9. Once your order is ready, you’ll receive an email with all the details. You’ll ha
Can I make changes to my order after it’s been placed?
Orders are considered final. However, if you need to make changes, please contact us as soon as possible. All change requests must be approved in writing by our team, and a 10% fee may apply.
How do I track my order?
Once your order is assembled by our team, you'll receive an automated email with your shipping number. You can track your order directly on the carrier's website using this number for real-time updates on your shipment's status.
I forgot to apply my promo code — what should I do?
For any inquiries, feel free to contact our customer service team at [email protected] with the following details:. Our team will be happy to assist you as best we can!. Please note that it is unfortunately not possible to apply a discount or promo